FAQs
Q: When will we receive our photos?
A: You’ll receive your watermarked preview gallery within 3-5 days after the game or event. Once your package is selected and payment is received, unwatermarked high-resolution images will be delivered within 5-10 business days.
Q: What’s the difference between watermarked and unwatermarked photos?
A: Watermarked images are previews meant for proofing only - they’ll include my logo to protect my work. Once you select a package, I’ll send you fully edited, high-resolution images without any watermarks for printing and sharing.
Q: What types of packages do you offer:
A: I offer individual player packages, team coverage options, and full-season bundles. You can view all package options and pricing here. Don’t see what you are looking for? Just reach out! I am happy to customize something for you!
Q: Do I need to schedule a game/tournament in advance?
A: Yes! While I try to capture as much as the game action as possible, I focus on the players whose families have pre-booked with me for photos of their child. You can reserve your player’s spot on the booking page.
Q: Where are you located?
A: I am based out of Oklahoma City and cover local tournaments, games, and team events in the surrounding area.
Q: How do I pay?
A: After you submit a booking request, I’ll send a confirmation and payment link via email. I accept all major cards and secure payment methods.
Q: Can I get a refund if my player didn’t play much?
A: I get it - game time can vary. If I wasn’t able to get enough usable images, I’ll offer a credit toward a future game or partial refund at my discretion.
Q: Will my child’s photos be public?
A: No. All galleries are password-protected and only accessible to the families who request them. I do not share individual player photos publicly without consent.
Q: Can I request specific photos or moments?
A: Yes! If you have something in mind (like a big pitch, team huddle, or high-five moment), just let me know when booking it and I’ll do my best to capture it.
Q: What if a game is canceled or rescheduled?
A: If weather or scheduling changes affect your booked game/tournament, I’ll offer a credit toward another date or issue a refund as needed.
Q: Do you shoot other sports or events?
A: Yes! I’d love to broaden my talents to outside the baseball park. If I am available and depending on the request, I can see what I can make work!